4-page paper

Value Proposition in Patient Care

Paradise Hospital, Inc., is a for-profit hospital. As the facility’s new hospital administrator, you have been tasked with improving the service value of the hospital. The administration has not done this process since the hospital began operating in the year 1995. The investors are not familiar with the value proposition strategies of hospitals in current-day America.

Note: You may create or make all necessary assumptions needed for the completion of this assignment.

Write a 4 page paper in which you:

  • Articulate the meaning of value-added service as it pertains to patient care services, and argue the major reasons why it matters to add value to patient services. Justify your response.
  • Outline a system for identifying the functional areas in which changes might be necessary in order to improve the hospital’s service value. Recommend the key methods that you would use to acquire the information necessary to identify the specified functional areas.
  • Specify four specific areas where you believe the administration can add value in Paradise Hospital, and argue the most significant reasons why such a value proposition would improve the value of services to the patients.
  • Go to Basic Search: Strayer University Online Library to find four recent (within the last five years) quality academic resources for this assignment. Note: Wikipedia and other websites do not qualify as quality academic resources.

Assessing Strategy

minimum 2 page paper not including cover and reference page

HRM671 LEARNING THEORIES AND TECHNOLOGY

 

Bling-Bling, Inc. is a struggling jewelry outlet that provides modestly priced gold, silver and gemstone jewelry via kiosks placed in large malls. Since their products are made with lower quality and less expensive stones and lower levels of key ingredients (like gold) and since they do not rent or own building floor space, they can sell for prices that meet the needs of many mall shoppers. However, they have the on-going issue of training and retraining sales associates. BBI wants to beef-up their orientation program.You have been hired to build a low-tech training solution for these associates.

IN 300 WORDS ANSWER THE FOLLOWING QUESTION: 

 Based on the information below, what are the key cognitive issues, and memory/attention factors that you will consider in your designs? Based on that analysis of the essential learning needs, what learning theories, modalities, methods and technologies would be most likely to meet the need? Explain your reasoning and support your opinions.

Bling-Bling, Inc Sales Associates Level 1 (kiosk-based):

  • Age: 18-30 (average age 19)
  • For 49% of sales associates this is their first job ever, while 39% indicate that they have held another full-time job, and another 9% indicate that this is their second job (i.e., they are already working 40+ hrs a week for another business), 3% did not respond.
  • Tend a mall kiosk during mall hours with 15 minute breaks every 2 hours.
  • Have a 40% turn-over in 90 days and a 75% annually
  • When surveyed about the work indicated that:
    • They are often bored by sitting in a kiosk with nothing to do
    • Do not have a phone (or at least not one provided by the company)
    • Their only computer is one provided by the company for posting sales and does not have internet or wireless access
  • When mall security were asked about Bling-Bling’s Sales Associates work practices, they indicated that:
    • “They’re just kids. Like all kids they spend more time on the phone or playing games on their iPods than working.”
    • “When a new one starts the first day, I show‘em how they will handle a money-changer con artist. None of them have ever heard of that. When I ask how they will handle someone ripping off some of the jewels, they don’t seem to know what your company wants them to do.”

Organizational Development

How does a successful organization determine whether an environmental change is a brief fad or fashion to be ignored, or a development that requires a fundamental rethinking of the way in which it does business? 

Organizational Development

How would you answer this question in the attachment?

HRM671 LEARNING THEORIES AND TECHNOLOGY

 3 PAGES 

INTRODUCTION, BODY, AND CONCLUSION

Beau Street Runners, Ltd.

Beau Street Runners, Ltd (BSR) is a courier service with headquarter on Beau Street in a first-tier suburb of a megalopolis severing four co-joined big cities with many different ethiccommunities and massive transportation grids. BSR provides cabs, bicycles, vans and armored trucks for moving important packages between businesses in the various cities and surrounding suburbs (approx. 125 miles along a waterfront and 100 miles wide edging into foothills) in a “northern” climate with significant weather variations.

Obviously, security is an issue for BSR. Currently, they provide training programs on personal security and on the BSR’s standards for securing packages. Their standards are being met in all areas except customer service. Since customer service is about relationship building between customer and the runner, it may be challenging to build a learning solution that satisfies the need. However, your contact at BSR believes that their Runners are their ultimate image. Therefore, this customer problem needs to be fixed and they will do anything at all to fix it.

You have been hired to build a low-tech training solution for these associates. Based on the information below, what are the key cognitive issues, and memory/attention factors that you will consider in your designs? Based on that analysis of the essential learning needs, what learning theories and technologies would be most likely to meet the need? Explain your reasoning and support your opinions in a 2-3 page paper using APA format.
—————————————————————————————————-
BSR Runners:

· Age: 18-28 (average age 31)

· Gender: 68% are male; 32% are female

· Type of work:

· 35% are bicyclists specializing in very small packages of less than $500 value

· 15% are cab drivers

· 17.5% are van drivers

· 18.5% are truck drivers

· 13% are special-agents working only with highly insured packages ($100K plus) and special projects that may require days or weeks (e.g., moving museum pieces)

· 80% of the bicyclists indicate that this is first full-time job

· 25% of all employees indicate that this is a part-time second job

· 79% indicate that they have earned a Brown Belt or higher in at least one martial art while the rest indicate that they attend martial arts training

· Special agents earn more than $100k a year and the other runners are unaware that such agents exist

· When surveyed about the work bicyclists Runners indicated that:

· They enjoy the challenges of navigating the multi-city transportation grid but also find it stressful

· Carry a PDA with GPS, phone, internet and carry technology for tracking and managing packages and signatures from those accepting packages

· They are only paid when they work, so they have no “down time” in which to take training

· They enjoy physical aspects of the job and the high-alert energy they must maintain to stay secure and keep their packages secure.

· Extreme weather was their greatest hazard (after traffic) with winter days reaching into the -10 degree range regularly and summer days often near or over 100 degrees.

· A tally of the last 100 customer service complaints show that:

· 5:8 customers indicated that their courier was “curt” and “uncooperative”

· 3:10 customers indicated that their courier was unable to explain why their package arrived late

· 7:20 indicated that pick-up courier “scared them”, when asked for further information they said the following about individuals in various roles:

· The bicyclist courier’s looked weird and scary – like a cross between street people and a terrorist.

· The cab driver was foreign and didn’t seem to understand me

· The van driver or armored truck drivers and assistants had shifty eyes… always checking around them, I felt like they were waiting for someone to pop out from behind me and attach them.

Your paper should reflect scholarly writing and current APA standards. Please include citations to support your ideas.

odc 5

PLEASE READ THE INSTRUCTION CAREFULLY!

Primary Task Response: Within the Discussion Board area, write 400–600 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas. 

Based upon the course readings, supplementary materials, and your own literature search via the online library, write the following:

  • Discuss  the implementation of your new change initiative.
  • Provide at  least 2 scholarly resources to support your response

HR006: Leadership, Systems Thinking, and Change Management:

PLEASE… follow  all instructions possible and work with the rubric especially

ODC5/2

  

Primary Task Response: Within the Discussion Board area, write 400–600 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas. 

Continue developing your Organizational Change Action Plan. You should continue to work on Part 3 of your Organizational Change Action Plan project. Refer to the Phase 1 Discussion Board 2 assignment for the Key Assignment description.

Based upon the course readings, supplementary materials, and your own literature search via the  online library, write the following:

  • Review your new change initiative.

Provide at least 2 scholarly resources to support your response.  

THIS IS PHASE 1 DB 2

You have been engaged as an Organizational Development (OD) consultant by an organization with which you have deep familiarity that has endeavored to implement a system of organizational change and has failed. For the purposes of the assignment, the organization should be one that you know well, such as your employer, former employer, or a client. For the sake of confidentiality, you may disguise the actual identity of the organization. The chief executive officer (CEO) of the organization has asked for your help to determine what went wrong with the failed change attempt and to develop an action plan for re-engaging the organization with change efforts that are based upon systems thinking and decision making.Stages for Developing the Organizational Change Action Plan

mgmt5

  

: Within the Discussion Board area, write 350–500 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas. Focus on the following questions:
 

Part 1

  • What is an ethical leader? Provide your own brief definition. 
  • Do you think an ethical leader is always a good leader? Justify your answer. 
  • How do your own moral beliefs influence your leadership decisions? Have you ever made an ineffective leadership decision by following your moral beliefs? 

Part 2

Conduct a multi-source review of the literature on servant leadership. Use high-level synthesis thinking to respond to the following questions:

  • Is it      possible to lead and serve at the same time? Do you think followers would  respect a leader who is serving them? Please justify your answers. 
  • Review the 10 characteristics of a servant leader (see the link in your Resource      section). 
    • Do you  think it is possible for anyone to have all of these characteristics? 
    • Do you  think a servant leader has to be a moral leader? Explain your responses.

Class – Answers will vary on this DB! In addition to addressing all requirements of the assignments, model answer includes the following:

Part 1

  • Recognize that ethics are based on one’s personal morals, and therefore an ethical leader is not always a good leader because his or her morals may not align to the most effective leadership      decisions.
  • Ethics and leadership are more about the leader’s set of moral beliefs being a priority. 

Part 2

  • The goal of serving and leading is to understand that by serving the followers, you build trust and loyalty, and they will in turn follow you. You can serve and lead because by serving and listening to your followers, you understand their needs and are able to build them and develop them. When you      develop them, you make them better leaders, so you are serving their needs  to become better.
  • Although responses will vary, the servant leader will generally move in and out of these characteristics. They will use a combination of  these characteristics at different times. These      characteristics show the overall heart and focus of the servant leader. The characteristics of a servant leader are moral behaviors.

Additional Resources

· Spears, L. (2010). Character and Servant Leadership: Ten Characteristics of Effective, Caring Leaders. The Journal of Virtues & Leadership, Vol. 1, 25-30.