Option #2: Reflections on Resolving Work Conflict

Option #2: Reflections on Resolving Work Conflict

For this assignment, you will identify a workplace conflict that you have researched. Address the following in a paper:

  • Describe the organization and share its URL.
  • Briefly describe the conflict and make sure to use at least two different sources, such as a newspaper article, a scholarly article, or a trade (business) publication. Do you detect differences in the accounts of the conflict?
  • Outline the steps in the de-escalation technique used; highlight the benefit of each step in the process.
  • Identify the conflict resolution or negotiation processes that were used.
  • Highlight the advantages and disadvantages of the approach.
  • Describe why you believe the approach was successful or unsuccessful.
  • What was the end result of the conflict? Analyzing the conflict, what might have been handled differently and by whom?

Assignment Requirements:

  • Your paper should be 4  pages in length, not counting the required title and references pages.  
  • Cite a minimum of six scholarly sources to support your positions, claims, and observations, in addition to the textbook, four of which should be academic, peer-reviewed sources.  (You may not use the required and recommended readings for this course.)

MKT 630 IP3

The board has called a meeting to see how the new product for MM is coming along. Michelle calls you about the meeting.

“I like your ideas for branding the product,” she says. “I think the board wants an overview now of the whole process we are using for developing the new product. Can you do that?”
“Thanks for the comments about the branding strategy,” you say. “I tried to be creative with my approach. I’d be glad to show the board the process we are using to develop the new product.”
“Great,” she says. “Why don’t you do what you did last time? The 10–15 slides that you presented worked well in the 30-minute time slot.”
“In the past I’ve done similar presentations and have a format that really works. The board has been very receptive to the flow of the information and I think it will work for us for this presentation too,” she adds. “I’ll instant message the information to you after our meeting. The flow might work for you also.”
“Great,” you respond. “I’ll get started on this first thing in the morning.”

When you get back to your office, the instant message from Michelle is on your screen. It reads:

These are the areas we need to cover in the presentation. 

Idea generation
Idea screening
Concept development and testing
Marketing strategy development
Business analysis
Product development
Test marketing
CommercializationBe sure to include the information from our discussions on branding as part of the marketing strategy development phase of the process.

10–15 slide PowerPoint with 200–250 words speaker notes per slide

csu discussion

apa format

1-2 paragraphs

references 

Module 7: Discussion Forum

     

While personality is the relatively permanent part of our behavior, values arise from our experiences and are rooted in our upbringing. Personality is a large component of effective leadership. 

  1. Do experiences that are influenced by strong cultural values and a strong family system lead to much stronger strategic decision making? Do they lead to stronger leadership skills? Explain why or why not and back up your claims with research. 
  2. Personal Application: Think about your own background? What significant experiences shaped your values? How do those values play out today in the workplace, and how do they determine the decisions you make each workday? How do they affect you in terms of your leadership approach and effectiveness? If you are not working, how might these experiences affect you as a future worker or leader? 
  3. Global Application: Consider you are a leader and conduct business in a global community. You are responsible for all decision making in the organization. How would you ensure your decisions are considerate of the ethical and social cultures in which you conduct business? 

I need a discussion done for week 3 for my 521 Recruit, Retain, Reward and Develop and a response to 2 Classmates

 Week 3 DiscussionCOLLAPSE

Assessment Techniques

In Chapter 5, Bock describes his preferred interview process, which involves “combining behavioral and situational structured interviews with assessments of cognitive ability, conscientiousness, and leadership.” Give two reasons why you agree or disagree with his position on candidate assessment. 

Post your initial response by Wednesday, midnight of your time zone, and reply to at least 2 of your classmates’ initial posts by Sunday, midnight of your time zone.​​

Respond from Daneille,

 

Bock’s Interview Process – Candidate Assessment

Bock describes his preferred interview process, which involves “combining behavioral and situational structured interviews with assessments of cognitive ability, conscientiousness, and leadership.” 

Question

Give two reasons why you agree or disagree with his position on candidate assessment.

Response

 Candidate assessment is critical in hiring the right candidate for the job. It is the evaluation of listed candidates for an interview to determine who meets all the required criteria to be hired in a company. Effective candidate assessment requires a structured interview process guided by principles drawn from the organization’s culture and policies. Therefore, I agree with Bock’s interview process of “combining behavioral and situational structured interviews with assessments of cognitive ability, conscientiousness, and leadership” because it is critical in hiring the desired candidate for various positions in a company. 

 The first reason I agree with Bock’s position on candidate assessment is because behavioral and situational structure interviews provide the needed framework to identify and hire the right candidate who can complete the jigsaw puzzle for winning teams in an organization. Behavioral and situational structure interviews enable the interviewers to accurately determine a candidate’s ability and energy in executing the required duties and responsibilities in the position the candidate is to fill in the company. According to Ursal (n.p), candidates with energy can articulate the company’s mission and steer them towards achieving the company vision. Ursal (n.p) further points out that candidates with ability and energy can motivate others to perform and are likely to have the skills and passion in their job. 

 The second reason I agree with Bock’s position on candidate assessment is because assessing the candidate’s cognitive ability, conscientiousness, and leadership abilities are primary in hiring a candidate who fits in every organization. The cognitive ability helps determine whether the candidate can execute all tasks from the simple to complex tasks in their positions. Poindexter (n.p) points out that cognitive ability, conscientiousness, and leadership abilities are key indicators of a candidate’s quality. Smith (n.p) also acknowledged cognitive and leadership abilities as strategic elements that form blueprints for hiring suitable candidates. According to Smith (n.p), Bock’s interview process is also helpful in determining candidates’ ability to improve in their various positions of work. 

Poindexter, Jacqui Barrett. “15 Interview Questions to Ask Candidates: Glassdoor for Employers.” US | Glassdoor for Employers, 2 May 2020, www.glassdoor.com/employers/blog/15-interview-questions-ensure-candidate-quality/.

Smith, Carlie. “7-Step Hiring Blueprint That Built Netflix: OpenView Labs.” OpenView, 8 Apr. 2015, openviewpartners.com/blog/netflix-hiring-blueprint/.

Ursal, DJ. “The 4E’s and 1P – Live with Jack Welch.” LinkedIn, 14 Jan. 2016, www.linkedin.com/pulse/4es-1p-live-jack-welch-dj-ursal/.

2nd Response

 Motlalepula Mojela RE: Week 3 DiscussionCOLLAPSE

Hi Dr. John and Fellow Students

Bock describes his interview process which involves combining behavioral and situational structured interviews with assessments of cognitive ability, conscientiousness, and leadership.

  • Give two reasons why you agree or disagree with his position on candidate assessment.

An interview process involves people who believe in themselves that they qualify to apply for a position, based on their expertise, educational background as well as experience within the specified field. As individuals, Jack Welch mentions factors such as positive energy, ability to energize others, the courage to make tough decisions, be able to get the job done, and to have passion for what one is doing. As human beings no one is a perfect being, we are all prone to mistakes but learn from such mistakes as well so that one does not repeat the cycle.

Within the education fraternity, the minimum requirement used to be a three- year Teacher’s Diploma, nowadays, it has to be a four- year  Bachelor’s degree, but nothing prepares one for a job interview, as it is only then that one is faced with a real-life situation that can determine success or failure in one’s career path. As managers in HR and or driving force towards hiring it is important to determine our expectations first before coming to the interview table. Most of the teachers, including H.O.D’s and Principals, bring some vague ideas when it comes to hiring. It is worse in a situation where one gets hired because of nepotism, bribery, and certain expectations, as it has been the norm in our country. There are very few institutions where one gets an honest interviewing panel and eventually gets hired. Maybe, through luck or the grace of God. 

Bock’s ideas of behavioral and situational structured interviews should be the foundation of any organization that is willing to build leaders through support, encouraging debate within the organization, and allows everyone to have a voice. A place where everyone feels welcomed and one is able to contribute towards the success of the company. Behavioral and situational structured interviews should be the doorway in which credibility, gaining trust and candor are at the forefront of any organization.

Bock states that “hiring is the most important people function that you have, and most of us aren’t as good at it as we think.” This means that as HR personnel one should be forever on a learning curve, to improve as well as to understand those who might be on one’s interview panel. This would include embracing diversity and inclusion.

What Bock is giving us, is a guideline not only for those we are interviewing but also as a personal self-reflection to those who are part of the interview panel. This will create a match for the best possible candidate as well as finding a common ground for the success of any organization.

Combining behavioral and situational structured interviews should be the yardstick for every organization, well-established companies as well as educational institutions within the HR and also be included as one of the courses to be mastered at the undergraduate level so that it prepares the candidates for the world of work.

References:

1. Ursal, DJ. “The 4E’s and 1P- Live with Jack Welch ” LinkedIn,14 Jan 2016.www.linkedin.com/pulse/4es-1p-live-jack-welch-dj-ursal

2.Poindexter, Jacqui Barrett. “15 Interview Questions to ask candidates: Glassdoor for Employers, 3 May 2019. www.glassdoor.com/employers/blog/15-interview-questions-ensure-candidate-quality/.

3.JWI 521. Week 3 Lecture Notes 2020

Recruitment process

 

Read all information provided in this section before beginning this assignment, which accounts for 30% of your grade.

You are a Consultant Recruiter with XYZ Recruitment, Inc. You have been contracted by “State University” to assist them with the recruitment and selection of a Project Associate for the university. A job description for this position is attached to assist you with the development of your action plan and presentation.

For this assignment, create a PowerPoint slide presentation for the HR team of the university that details your recruitment strategy, process, procedures, and the timeline for the completion of this contract.

Your submission must be comprehensive to include the role of the recruiting agency and the role of the university HR team and line management in the recruitment and selection process.

Submission Instructions: Submit your work as a Microsoft PowerPoint (.ppt) presentation. The body of your presentation should include at least 10-12 presentation slides, plus a title slide, introduction slide(s) detailing the presentation agenda, and a reference(s) slide for a total of no more than 15 slides.

You must support your ideas, arguments, and opinions with independent research, and include at least three (3) supporting references or sources (Note: do not use dictionaries, encyclopedias, Wikipedia, unknown, undated, or anonymous sources, such as brief articles from websites).

Helpful Tips:

Your grade will be based upon:

  • Use of PowerPoint software as a presentation and marketing tool, to include the use of color, graphics, and research citations.
  • Depth and applicability of the research that you conduct.
  • Effectiveness of the recruiting presentation and proposal as a consulting tool.
  • Critical thought and analysis.
  • APA formatting (APA, 7th Edition).
  • Use of the PowerPoint Notes section*

*Students will be graded on their use of the Notes section of the slides in formulating the narrative portion of the presentation to minimize lengthy wording on the slides. This approach will allow the use of bullet points on the slides but demonstrate the depth and scope of the research conducted in the Notes section.

Week 5 Discussion

 

Supporting Lectures:

Review the following lecture:

Discussion Questions

Before beginning work on this discussion forum, please review the link “Doing Discussion Questions Right” and any specific instructions for this topic.

Before the end of the week, begin commenting on at least two of your classmates’ responses. You can ask technical questions or respond generally to the overall experience. Be objective, clear, and concise. Always use constructive language, even in criticism, to work toward the goal of positive progress. Submit your responses in the Discussion Area.

Introduction:

By the due date assigned, respond to the assigned discussion questions and submit your responses to the appropriate topic in this Discussion Area. Respond to the assigned questions using the lessons and vocabulary found in the reading.

Select any one of the following starter bullet point sections. Review the important themes within the sub-questions of each bullet point. The sub-questions are designed to get you thinking about some of the important issues. Your response should provide a succinct synthesis of the key themes in a way that articulates a clear point, position, or conclusion supported by research. Select a different bullet point section than what your peers have already posted so that we can engage in several discussions on relevant topics. If all of the bullet points have been addressed, then you may begin to reuse the bullet points with the expectation that varied responses continue.

Tasks:

Question 1:

  • Evaluate two companies that compete for the same talent.

Question 2:

  • Evaluate the importance of talent brand. 

Submission Details:

To support your work, use your course and textbook readings and also use the South University Online Library. As in all assignments, cite all sources in your work and provide references for the citations in APA format.

Your initial posting should be addressed at 500–1,000 words as noted in the attached PDF.

Essay

 

Prepare an essay response of at least one page in length that addresses the following items:

  • What factors distinguish the labor relations system in the public sector from that in the private sector?
  • Propose a public-sector labor relations system for the employees of the city government.
    • What would it borrow from the private sector?
    • What would it not be able to borrow? Why?
    • How would you modify your system to account for specific aspects of city government? Why?

Homework

 

Prepare an essay response at least one page in length that answers the following questions:

  • What is the European Union’s Social Charter?
  • Why is it important for U.S. firms dealing with European unions to be aware of this?

Essay

 

In an essay, answer the following questions about the concepts tied to this unit. Your response needs to be at least one page in length.

  • To what extent is employment-at-will an issue in discipline cases in nonunion companies?
  • To what extent is it an issue in unionized companies?
  • Based on your research, what advice do you have for managers?
  • What advice do you have for lawmakers (i.e., to what extent should employment-at-will be relevant for employee discipline)?

Human Resources

  why is it important for HR Management to transform from an administrative and operational function to a strategic partner? Provide a brief history of the HR function (i.e., not more than 1 page) the do research and discussing  a specific organization of your choice that has successfully made this transition to support your ideas, arguments, and opinions.