HI230 Quality Assurance and Statistics in Health

Communication Plan
Visit
https://www.hrsa.gov/sites/default/files/quality/toolbox/508pdfs/developingqiplan.pdf
The experts explain that a communication plan should describe needs and expectations. It should also be specific to need to know parties, as well as being consistent and timely. Why do you think this is this so important? What are the positive effects of the well thought out success plan and the negative?

Ethical Decision Making and Hiring Paper

Looking for someone with great quality work, who will take their time to present A++ work, no plagiarism, and correct grammar/spelling. Instructions are attached in the document. Please read instructions carefully and make sure to follow them please. Need by Sunday, October 25. 

HI230 Quality Assurance and Statistics in Health

  • Read the case study for this assignment, The Case of the Belated Lab Test.
  • For this Assignment you will take on the role of the assistant administrator as described in the case study. You will create a communication plan for the team created to address the current problem the hospital is facing. Create this plan as if you were going to give it to your supervisor. It should be a formal plan that is labeled and organized in a logical way to communicate your ideas. Your plan should include the following:
    • needed members
    • measurable goals
    • timelines of communication
    • benefits of the project
  • Your overall plan can be in bulleted format, and should also include an informative essay describing the plan.
  • Note – Be sure to complete the Unit 2 Learning Activity to review critical elements of a communication plan prior to completing your final draft of this Assignment.

Requirements:

Your communication plan should:

  • include a title and reference page.
  • be double spaced, with 12 point Times New Roman font.
  • establish and sustain a clear viewpoint and purpose.
  • follow the conventions of Standard English (correct grammar, punctuation, and spelling).
  • be well ordered, logical and unified, as well as original and insightful.
  • Visit the APA Central link for help as needed with APA citation style.

Submitting Your Work

Make sure that you save a copy of your submitted work and submit to the appropriate dropbox.

Grading Criteria

Be sure to review the grading rubric for this Assignment in the Course Resource

HR-2A

Explain how you would conduct a job analysis in a company that has never had job descriptions. Utilize the O*Net as a resource for your information.

Your discussion is to be submitted in 12-point Times New Roman font using APA format.  You must have a minimum of two sources to support your answer.

Larson Property Management

Read the details of the Larson Property Management Company case scenario on pages 114–115 of the textbook. The Chief Executive Officer, Mr. Larson, and the Chief Financial Officer, Ms. Johnson, would like to increase the efficiency and effectiveness of the HR functions, as well as reduce overall HR costs. Mr. Larson and Ms. Johnson would like you, the HR Director, to serve as the change agent of the project. In this assignment, you will develop a plan and analysis (the planning and analysis phases of the systems development life cycle [SDLC]) of the current business based on the details of the scenario.

Instructions

Write a 2–3 page proposal, in which you do the following:

Introduction and Plan
  1. Detail the current situation for the company, focusing on the issues that the organization is currently facing from using a legacy HRIS. Explain your plan for moving forward to address these issues.
Needs Analysis
  1. Based on the issues the organization is currently facing, identify the new system needs. Identify change team members who will help identify system need, and specify their role and responsibilities.
Interview, Questionnaire, Observation, or Focus Group
  1. Determine how additional data will be collected regarding system needs. Determine how the change management team will collect data during the exploration phase. Specify whether team members will use interviews, questionnaires, observations, and/or focus groups to collect data from end users. Provide at least five essential questions that will be asked of end users via interview, questionnaire, observation, or focus group.
Conclusion
  1. Explain two to three reasons why the company would benefit from adopting an HRIS. Focus on how the HRIS would address the current HR needs of the organization.
Resources
  1. Use at least two quality academic resources in this assignment. Note: Wikipedia and similar websites do not qualify as academic resources.

This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course.

The specific course learning outcome associated with this assignment is:

  • Develop a plan for conducting an HRIS needs analysis.

Human Resource

  • Think about the improvements you would make to your current or previous organization’s human resource information systems (HRIS).
  • Review the systems development life cycle (SDLC).
  • Explain the system needs and provide a few details on what you would do during each phase of the SDLC.

Envision memo

 Over the next eight weeks, you will be responding to the tasks your new boss Daniel Chinn has set out for you in his onboarding program so that he may get a good idea of how you can benefit the company with your management skills. Each week you will follow the directions for the assignment and discuss them with your fellow new hires so that you can develop your own best answers.  This week Daniel Chinn wants to see your “big vision” of the company’s workplace and how it will profit the company going forward. 

The New Virginia Meats, Inc. Workplace

At the end of the week, you as a new management hire will be asked to turn in a memo to the CEO of Virginia Meats (see corporate profile in week one content area) on the vision you have for the company’s workplace.

Brainstorming is a technique that seeks to collect a myriad of ideas about a problem in an effort to find a unique and often innovative way of handling the solution. It can also be a way of collecting information about a situation or produce feedback about a particular topic. Brainstorming works very simply with only three rules: No idea is too far fetched, all ideas are to be accepted by the group for consideration, and the ideas must focus on the topic presented for discussion not whether the idea will work or not. Obviously, many ideas will be discounted later on when constraints like budget or implementation impossibilities may block its consideration for successful implementation. However, for the purpose of this discussion focus only on suggesting ideas from the class material and research which will answer the topic under discussion. Use the following template for your memo format: Memo Format

Directions: 

1. By FRIDAY, complete the following:

  • Using the memo template prepare a memo to CEO Mr. Chinn that describes how you envision the future Virginia Meats workplace.
    • How the use of automation will affect the employees and their work experience.
    • The organizational structure of the company (the types of jobs and the flow of power).
    • The actual work environment (physical vs. virtual) and the type of culture. Hint: how would  “the learning organization model” influence your workplace?
    • The challenges anticipated to make these changes.
    • The memo must contain at least three ideas related to each of the topics up for discussion (i.e. three ideas about the way automation will affect employees, three about job types and company structures, and three about the work environment). You must use course material to support your responses and APA in-text citations with a reference list.

Quick Answer CDC

Review the Culture and Health Literacy page on the Centers for Disease Control and Prevention (CDC) website. Its at the bottom of this post.

Discuss your thoughts with the class about the content addressed on the website and answer the following question in 175 to 265 words:

  • How could you use information to communicate cross-culturally as a health care administrator?

Read and respond to at least two of your classmates’ discussion posts in 100-150 words. Be constructive and professional with your thoughts, feedback, or suggestions.

Culture & Health Literacy

Tools for Cross-Cultural Communication and Language Access Can Help Organizations Address Health Literacy and Improve Communication Effectiveness

Group of four people in a meeting.

Effective communication recognizes and bridges cultural differences.

The ideas people have about health, the languages they use, the health literacy skills they have, and the contexts in which they communicate about health reflect their cultures. Organizations can increase communication effectiveness when they recognize and bridge cultural differences that may contribute to miscommunication.

Culture Allows and Can Get in the Way of Communication

Culture can be defined by group membership, such as racial, ethnic, linguistic or geographical groups, or as a collection of beliefs, values, customs, ways of thinking, communicating, and behaving specific to a group.

As part of a cultural group, people learn communication rules, such as who communicates with whom, when and where something may be communicated, and what to communicate about. Members of a cultural group also learn one or more languages that facilitate communication within the group.

Sometimes, though, language can get in the way of successful communication. When people and organizations try to use their in-group languages, or jargon, in other contexts and with people outside the group, communication often fails and creates misunderstanding and barriers to making meaning in a situation.

Doctors, nurses, dentists, epidemiologists, and other public health and healthcare workers belong to professional cultures with their own languages that often aren’t the everyday language of most people. When these professionals want to share information, their jargon may have an even greater effect when limited literacy and cultural differences are part of the communication exchange with patients, caregivers, and other healthcare workers. Review the Find Training section of this website for courses in culture and communication.

Translation and Interpretation Are Necessary but Not Complete Solutions

Translated materials and interpreter services can help bridge language differences, but translations and interpreter services may not be fully accurate or complete. Not all languages have words for something that exists in other languages and cultures, and not all words and ideas can be easily translated into or explained in another language.

Or, people may have weak literacy and numeracy skills in their native language, and translated materials are too complex or technical for them. The interpreter may not be fully attuned to the need for everyday language, making it difficult for the client to fully comprehend the information.

The context for communication, such as the physical location or people’s shared or different experiences, may also affect the meaning of translated and interpreted words. The intended meaning may be lost, causing confusion even when everyone involved in the communication exchange believes they understand what is being said.

Organizations Can Support Cross-Cultural Communication and Language Access

The National Institute on Minority Health and Health Disparities (NIMHD)  launched a resource for people who work with health disparity populations with limited English proficiency: the Language Access Portalexternal icon (LAP). The LAP contains information, in multiple languages, for six disease areas where major health disparities have been identified in non-English speaking populations. The portal supports NIH’s comprehensive Language Access Plan by providing access to reliable cross-cultural and linguistically appropriate health information from NIH and other federal agencies.

The National Culturally and Linguistically Appropriate Services (CLAS) Standardsexternal icon can help organizations address the cultural and language differences between the people who provide information and services and the people they serve. The principal standard is to provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs.

Organizations can use the Guide to Providing Effective Communication and Language Assistance Servicesexternal icon to help communication between those who provide and receive care in a health care facility.

Federal agencies, and potentially organizations that receive federal funds, must create and follow plans to meet the needs of people with Limited English Proficiencyexternal icon. On November 3, 2015 the U.S. Census Bureau released a set of new tablesexternal icon reporting at least 350 languages that U.S. residents speak in their homes. These tables show the number of speakers of each language and the number who speak English less than “very well” — which is a common measure of English proficiency.

The best way to make sure of translation and interpreter quality is to select and match certified translators and interpreters with the primary audience. The American Translators Associationexternal icon has information on the certification process. A good match between translator or interpreter and primary audience happens when the translator or interpreter uses information about the language preferences, communication expectations, and health literacy skills of the audience to create appropriate messages and materials.

Health professionals and educators can use the Primer for teaching cultural competency. The Primer: Cultural Competency and Health Literacyexternal icon guide provides teaching tools to improve cross-cultural communications skills, deliver culturally and linguistically appropriate healthcare services to diverse populations, and develop programs and policies to improve health outcomes and reduce health disparities.

The CDC webinar, Cultural Competence in Preparedness Planning, can help your organization enhance its commitment to cultural competence during emergencies and reduce the disparities among people of different cultural backgrounds that can sometimes arise during disasters. Our Emergency Partners Information Connection and Office of Minority Health and Health Equity came together for this webinar to discuss:

  • Why responding organizations should demonstrate cultural competence during emergencies
  • What can happen if a responding organization is culturally incompetent
  • Where you can find resources to help build your organization’s understanding of cultural competence

Resources for Translated Materials

Assignment 1: Identifying the Organizational Learning Issues Overview

 

Identifying the Organizational Learning Issues

Overview

Suppose that your organization, or an organization that you are familiar with, is dealing with a major issue in transitioning individual learning (such as, sharing knowledge, training programs, working as a team, experiences, procedures, processes) into organizational learning. The chief executive officer (CEO) has asked you, as the vice president of human resources, to assist with the issue and to help the organization transition its culture to this new way of learning. Before you provide any recommendations to address the issue, you must first research the root of the problem and the resistance to this transition.

Note: You may make all necessary assumptions needed for the completion of this assignment. In your original work, you may use aspects of existing processes from either your current or a former place of employment. However, you must remove any and all identifying information that would enable someone to discern the organization(s) that you have used.
 

Instructions

Write a 3–4 page paper in which you:

  • Assess the organization’s culture as it relates to shared knowledge, then specify the significant issue(s) that you discovered with the culture. Determine the disconnect you observed between the culture and organizational learning using three of the five mystifications. Support your response with at least one example of each selected mystification within the organization.
  • Give your opinion on the current Organizational Learning Mechanism(s) (OLMs) that hinder organizational learning. Support your response with one example of a training or learning initiative (for example, sharing knowledge, training programs, working as a team, experiences, procedures, processes) and the outcome when it was applied to the organization.
  • Determine which one of the following OLMs is suitable for replacing the identified OLM(s) that hinder organizational learning as a corrective action to facilitate the transition from individual to organizational learning: Off-line/Internal, Online/Internal, Off-line/External or Online/External. Justify your selection.
  • Evaluate the norms of the organization’s learning culture to determine the source or sources that currently prevent productive learning by applying two of the following norms: inquiry, issue orientation, transparency, integrity, or accountability. Provide at least one example of each of the selected norms’ manifestation within the organization in your evaluation.
  • Use at least five quality academic references in this assignment. Note: Wikipedia does not qualify as an academic resource.

This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.

The specific course learning outcome associated with this assignment is:

  • Evaluate Organizational Learning Mechanisms (OLMs) that support the transition from individual to organizational learning, and learning culture norms that hinder productive learning.

Discussion Question 1 week 3

 

Please respond to the following:

  • Using one image risk (ignorant, incompetent, negative, and disruptive), assess the potential effects of one psychological threat that a person may witness in his or her learning process for either academic courses or career progression (for example, certifications, training, professional conferences). Suggest two ways to overcome the identified risk in order for the person to experience psychological safety. Justify your response.